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Terms & Conditions

Last updated: July 5, 2026

These Terms govern your access to and use of MIR Transport, a transportation management system (TMS) for freight brokers and motor carriers. Please read them carefully.

1. Agreement to these Terms

These Terms & Conditions (the “Terms”) form a binding agreement between you (“you”, “Customer”, or “User”) and MIR Transport (“MIR Transport”, “we”, “us”, or “our”) governing your use of the MIR Transport web application, related software, and services (collectively, the “Service”). By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of a company, you represent that you are authorized to bind that company to these Terms.

2. The Service

MIR Transport provides tools to manage freight operations, including load and shipment records, dispatch, pickup and delivery stops, routing and mileage estimates, fleet (truck and trailer) records, companies and contacts, user and role management, document upload with AI-assisted data extraction, and operational accounting summaries. The Service is a software tool that helps you organize and act on your own data; it does not itself broker, dispatch, transport, or insure freight, and it is not a motor carrier, broker, or freight forwarder.

3. Eligibility & accounts

  • You must be at least 18 years old and able to form a binding contract.
  • You agree to provide accurate account information and to keep it current.
  • You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly of any unauthorized use.
  • Where you invite or manage other users (drivers, dispatchers, brokers, etc.), you are responsible for their access and their use of the Service.

4. License & acceptable use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business operations. You agree not to:

  • use the Service in violation of any applicable law or regulation;
  • upload or process data you do not have the right to use, or that infringes the rights of others;
  • reverse engineer, decompile, scrape, or attempt to derive source code except to the extent permitted by law;
  • interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service or its infrastructure; or
  • resell or provide the Service to third parties except as permitted in writing.

5. Your data & responsibilities

You retain all rights to the data you submit, including load, shipment, company, fleet, financial, and document data (“Customer Data”). You grant us a limited license to host, process, and display Customer Data solely to operate and support the Service. You are solely responsible for the accuracy, legality, and quality of Customer Data, for obtaining any necessary consents from the individuals it concerns, and for maintaining your own backups where the Service is self-hosted.

6. Third-party services

The Service integrates optional third-party services, including Mapbox for maps, geocoding, and mileage, and AI providers (such as OpenAI, Anthropic, and Google) for document extraction. When you use these features, relevant data (for example, the document you upload for extraction, or stop addresses for routing) is sent to the provider you configure, and that provider's terms and privacy practices apply. You are responsible for any API keys you supply and for your use of those providers. We are not responsible for third-party services and disclaim liability for their acts, omissions, or availability.

7. AI-assisted features

AI-assisted document extraction is provided to save time and may produce inaccurate, incomplete, or outdated results. Extracted values are suggestions only. You must review and verify all AI-generated content before relying on it or saving it as a record. You are responsible for the final content of any load, rate, or document in your account.

8. Routing, mileage & operational estimates

Distances, routes, rates per mile, appointment times, and accounting figures presented by the Service are estimates for planning and informational purposes only. They may not reflect actual conditions, tolls, restrictions, or legal requirements. The Service does not determine hours-of-service compliance, permitting, weight or size limits, hazardous-materials routing, or any other regulatory obligation. You remain solely responsible for compliance with all applicable transportation laws and regulations (including FMCSA/DOT rules) and for all operational and safety decisions.

9. No professional advice

The Service does not provide legal, tax, accounting, insurance, or regulatory advice. Accounting and settlement figures are informational and are not a substitute for professional judgment or your own books of record.

10. Intellectual property

The Service, including its software, design, and trademarks, is and remains our property or that of our licensors, and is protected by intellectual property laws. These Terms grant you no rights in the Service except the limited license above. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

11. Fees

Where the Service is offered under a paid plan, fees, billing terms, and renewal or cancellation conditions will be presented to you at sign-up or in a separate order. Except as required by law or expressly stated, fees are non-refundable. Self-hosted deployments may be provided at no charge and without any service-level commitment.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any data, mileage, or AI output will be accurate or complete.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIR TRANSPORT AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS. WITHOUT LIMITING THE FOREGOING, WE ARE NOT LIABLE FOR CARGO LOSS OR DAMAGE, FREIGHT CLAIMS, MISSED PICKUPS OR DELIVERIES, DETENTION, REGULATORY PENALTIES, OR DECISIONS MADE USING THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless MIR Transport and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Data, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

15. Suspension & termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure, or as otherwise necessary to protect the Service or other users. Upon termination, your right to use the Service ends; sections that by their nature should survive (including data ownership, disclaimers, limitation of liability, and indemnification) will survive.

16. Governing law & disputes

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws rules. Subject to any mandatory rights you may have under local law, you agree that the state and federal courts located in Illinois will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

17. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. General

If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy and any order you agree to, are the entire agreement between you and us regarding the Service.

19. Contact

Questions about these Terms? Contact us at [email protected].